Zales in Fredericksburg, VA Open now

Reviews about Zales

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  June 26, 2020, by Melody Sleeth
  I always get all my jewelry here.. But there quality and service is declining. They say they are going to call me when my diamond is back in for the 3rd time of being fixed and the last 2 times they did not. I tried calling today and no one would answer the phone so I guess I will get in my car drive over an hour to see if it is in since they told me the 18th when it was dropped off. Great way to do business. Get the clients money then ignore them. Oh and don't answer the phone when we call because you don't want to be bothered...
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  July 04, 2019, by Melinda Albrycht
  Wanted to notify everyone that I could not to do business with Zales. In August, my husband purchased an anniversary band for me and earrings in December. It is July now, and I finally had to just get a refund. They still do not have my order made. They have lied to me, and lied to me. This has been 11 months of frustration and anger at such a poorly run company. If you are considering any jewelry purchase.. Go somewhere else!